Asking us to remove content, including "this looks like me"
Anyone can ask us to remove a companion, photo or video. We review every request within 5 business days.
No companion is based on a real person, but AI can occasionally produce a face that resembles someone. If a companion, photo or video looks like you, or like someone you know, we'll take it down.
Who can ask
Anyone. You don't need an account, and you can ask on someone else's behalf.
How to ask
Email [email protected] with:
- a link to the companion, photo or video, or the companion's name;
- what looks like you: a face, a name, a tattoo, something else;
- how to reach you, if it's not the address you're writing from.
You can also use the buttons on our Content removal page, which lay out the email for you.
We never ask for ID unless we really need it to act. If a claim is unclear, we might ask you to confirm it's you. If we do, we ask only for what we need, use it only for your request and delete it afterwards.
How fast we act
- We review every request within 5 business days.
- Anything illegal or non-consensual is removed immediately.
- While we look into a likeness claim, we may take the companion offline as a precaution.
What removal means
If a companion resembles a real person, we take her offline for good, for everyone: from her profile, from people's chats and collections, and from our storage, except what the law requires us to keep. We'll email you to tell you what we did.
If you disagree with our decision
Reply to our email and tell us why. Someone who wasn't involved in the first decision will look again within 5 business days.
Related articles
- Reporting a companion, photo or messageHow to tell us about anything that breaks the rules, and what happens after you do.
- Our content rules in briefEvery companion is a fictional adult, every scenario is consensual, and a few things are never allowed.
- Your privacy and your chatsWho can see your chats, what we keep, and how to get a copy of your data or delete it.
Still need help?
Email our support team and a person will reply, usually within 2 business days. Billing questions can go straight to the right team.